Elena Alonso Volostnova

Registered gestora administrativa of the Official Association of Gestores Administrativos of Valencia. I have lived and worked in Spain for more than fifteen years and I work in Spanish, English, Ukrainian and Russian. With my professional certificate I file applications on your behalf before the registries, the DGT, the Ministry of the Interior, the Tax Agency and Social Security.

Background

I came to Spain more than fifteen years ago and stayed. To qualify as a gestora administrativa I took a degree in translation, completed a master's in administrative management in Valencia and passed the entrance exam of the Official Association of Gestores Administrativos of Valencia, of which I am a member.

The training in translation is no ornament in this trade. A good part of what reaches this desk is foreign documents that have to be read, understood and fitted into a Spanish procedure: birth certificates, divorce judgments, academic qualifications, employment contracts, powers granted in another language and under another legal tradition. Knowing what a document really says before translating it avoids half the problems.

What being a registered gestora means

The profession of gestor administrativo is regulated and requires membership of a professional association, and that has three practical effects worth knowing when you choose who represents you:

  • Professional certificate. I can file applications online on your behalf before the civil and land registries, the Directorate-General for Traffic, the Ministry of the Interior, the Tax Agency and Social Security. In procedures such as vehicles, that means skipping the appointment system that is the real bottleneck.
  • Professional liability insurance. All work is covered by the compulsory insurance of registered practice.
  • Code of conduct and oversight by the association. There is a statute, there are rules of conduct and there is an association to complain to. An unregistered intermediary offers none of that.

The membership number and practice details can be verified in the public register of registered gestores administrativos of the General Council, searching by surname and province. If you hire someone for a procedure that decides your residence, checking is a minute well spent, with us or with anyone else.

How I work

  • I personally supervise every file. You are not a case number.
  • Fixed quote before starting and updates on the status of the file without you having to chase it.
  • Review before filing. Most of the refusals we have seen arrive from elsewhere were avoidable: a document was missing, the certificate was the simple one instead of the historical one, the contract did not reach the required hours. That check is the cheapest part of the work and the one that saves most.
  • Service in four languages, Spanish, English, Ukrainian and Russian, in person, by phone and on WhatsApp.
  • Remotely if needed. With a digital certificate or a power of representation, most clients settle everything without setting foot in the office.

Main areas

Immigration

Arraigo, family reunification, renewals, citizenship, appeals and complex files.

Vehicles

Registration of imported cars, transfers and driving licence exchange.

Self-employed and companies

Tax and RETA registration, quarterly taxes, payroll and company formation.

Buying a home

Registry checks, taxes, registration and change of utilities, also for non-residents.

Paperwork

Digital certificate, padrón, apostille and sworn translations, powers of attorney.

Guides

All of the above explained step by step with the law linked, in case you prefer to do it yourself.

Why we publish free guides

It might seem contradictory to explain in detail how to do on your own what we charge to do. It is not. Many people can settle a simple procedure alone and deserve to be able to without paying anyone; a gestoría's work begins where the file gets complicated, deadlines cross or there is a refusal to appeal.

Besides, every guide is written with the law in front of us and links the consolidated text in the BOE and the electronic office of the competent body. That method is the same one we apply to files: see our editorial policy.

Shall we talk about your case?

Free first consultation, in person in Valencia or on WhatsApp from wherever you are.

WhatsApp

Frequently asked questions

What exactly is a gestoría administrativa?

A regulated profession that carries out procedures before the administration on behalf of third parties. A registered gestor files applications with a professional certificate, which speeds things up, and is subject to a code of conduct and compulsory professional liability insurance.

Can I work with you if I do not live in Valencia?

Yes. In-person service is in Valencia, but we handle online procedures for the whole of Spain with a digital certificate or a power of representation.

Which languages do you work in?

Spanish, English, Ukrainian and Russian, in person, by phone and on WhatsApp.

How much does a consultation cost?

The first consultation is free. After that we work with a fixed quote, agreed before starting.

How can I verify that you are registered?

The practice details of gestores administrativos can be verified with the Official Association of Gestores Administrativos of Valencia and with the General Council of Associations.